Careers
We are looking for talented ‘visionary’ people to join our fantastic team. With a long heritage in the town, D Igoe Opticians is part of a small but rapidly growing independent portfolio of opticians, now owned and run by husband and wife team Sohail and Abra Khan. With two young boys this really is a family focused business and we put our clients at the very heart of everything we do. Sohail and Abra’s progressive approach can be felt at every touchpoint in the service offered to clients.
Join our team
We are a close knit, supportive team, sharing ideas across all 4 practices in the group and with easy and regular access to and support from the Directors.
With exciting growth plans over the next 10 years, we can offer great career progression and planning, advice and support for ongoing professional development.
As a family run business, we know just how crucial an excellent work life balance is so you spend the right amount of time with loved ones and ‘doing your thing’ outside of work.
D Igoe opticians are part of a group of independent opticians, with significant growth plans over the next 10 years. Owned by husband and wife duo Sohail and Arbra Khan, both qualified optometrists, their vision is to retain all the service and personal touches of an independent and to leverage the buying power of a large group to enhance frame choice, contact lens trials, children eye services and above all technology to stay at the cutting edge of eye health and vision care,
Our Customer-Centric Service
- Introduced state of the art eye OCT testing technology, to give the customer the most comprehensive eye health check available
- Longer appointment time, we spend more time with our customers in order to thoroughly check eye health and to focus on any changes in vision and the impact this may be having on lifestyles
- Early detection focus, spending time to spot any potential eye conditions
- Focus on a customer’s style preferences, offering sit-down dispensing and taking time to look at frame styles and offering a great choice of colours and shapes
- Contact lens free trial, encouraging customers who may be unsure of whether or not to try contact lenses, we help them every step of the way
- Free children’s eye test, evidence shows 1.6million school age children in the UK have an undetected eye condition so we are keen to encourage parents to book an appointment for their child. Many parents would also like to understand more about contact lens suitability for their children, particularly for sports and we fit lenses to children as young as 8.
- Easy payment and membership plans to offer payment option and loyalty rewards
Staff Benefits
- Holidays
- Pension
- Staff discounts and rewards
- Working environment is warm and welcoming, with a customer centric approach so we offer the very best in eyecare, vision protection and frame and lens options.
Current Vacancies
Middleton
When you come to work here you are joining a family of committed like minded professionals who genuinely care about their patients and the eye care we offer. We don’t do speedy we don’t do conveyor belt we offer consultations that explore ALL our client’s needs. That is why they come back time and time again and leave fantastic reviews!
Having recently acquired this practice into the D Igoe Group , a refurbishment and technology upgrade is scheduled this year so you will have the opportunity to make a real impact on shaping the future success of this business.
The Package + benefits
- Up to £70K based on experience
- 4 weeks holiday + bank holidays + discretionary week off at Christmas
- Reward Bonus
- Discounts on glasses, contact lenses and sunglasses
The Role
- Support your team and deliver the best service standards
- Delivering first class eyecare for our clients
- Using our full suite of technology, deliver a client centric 45 minute eye test
- Using our digitised patient record system, maintain meticulous client details
- Implement our exceptional handover to OA
- Work closely with the practice manager to deliver ever-improving client experience
The Person
Qualified Optometrist with a minimum of one years experience ideally gained working in an independent practice.
Passionate about delivering outstanding customer service
Enjoy building relationships with clients
Excellent accuracy and attention to detail
Ability to plan, prioritise workloads and meet deadlines
So, if you believe your career will benefit from joining a growing progressive practice working in a supportive environment with like minded colleagues with obsessive attention to customer care, then we want to hear from you!
What the current team say: 5 star reviews include: “I have worked in optics for around 10 years and can honestly say this is the best employer around.”” A company that values both staff and patients! My work life balance is so much better and my day to day is so much happier.”
What their current customers say: “Amazing thorough Caring service” “Friendly expert advice” “would not hesitate to recommend”
Middleton
When you come to work here you are joining a family of committed like minded professionals who genuinely care about their patients and the eye care we offer. We don’t do speedy we don’t do conveyor belt we offer consultations that explore ALL our client’s needs. That is why they come back time and time again and leave fantastic reviews!
Having recently acquired this practice into the D Igoe Group , a refurbishment and technology upgrade is scheduled this year so you will have the opportunity to make a real impact on shaping the future success of this business.
The Role
Support your team in providing exceptional eyecare by building trust and determining the best solutions for patients, one patient at a time. As a customer centric practice each patient is given a full 45 minute sight test before they are transferred to the highly experienced team.
Patients are valued here full stop.
The Person
A qualified DO – you will have gained your optical experience in a customer led environment, preferably a premium independent where you have demonstrated ongoing personal development.
Traits we Like
- Passion for delivering outstanding customer service
- Enjoy building relationships with clients
- Strong IT Skills (Essential)
- Customer Service (Essential)
- Excellent accuracy and attention to detail
- Excellent record keeping
- Ability to plan, prioritise workloads and meet deadlines
The Package
- 4 weeks holiday + bank holidays + discretionary week off at Christmas
- Working alternative Saturdays
- Reward Bonus available depending on performance
- Digitised Practice Management Software
- Discounts on glasses, contact lenses and sunglasses
So, if you believe your career will benefit from joining a growing progressive practice working in a supportive environment with like minded colleagues with obsessive attention to customer care, then we want to hear from you!
What the current team say: 5 star reviews include: “I have worked in optics for around 10 years and can honestly say this is the best employer around.”” A company that values both staff and patients! My work life balance is so much better and my day to day is so much happier.”
What their current customers say: “Amazing thorough Caring service” “Friendly expert advice” “would not hesitate to recommend”
D Igoe Opticians – a Growing Independent Chain
This is a unique opportunity to join a young ambitious company who are building a great business around their fantastic team and who put customer care at the heart of everything they do.
This is an exciting time to join this newly acquired practice, both as it undergoes refurbishment and technology upgrade but also to offer you the opportunity to make a real impact on shaping the future success of this business.
With the recent acquisition of this practice this is an exciting time to be joining the team as it undergoes a rebrand into the Group. With a refurbishment imminent you will make a real impact on the future success of this growing ambitious business.
Your career starts here.
The Role
Support your team in providing exceptional eyecare by building trust and determining the best solutions for patients, one patient at a time. As a customer centric practice each patient is given a full 45 minute sight test before they are transferred to the highly experienced OA’s. Patients are valued here full stop.
The Person
Will have gained their optical experience in a customer led environment, preferably an independent where they have demonstrated ongoing personal development.
Traits we Like
Passion for delivering outstanding customer service
Enjoy building relationships with clients
Strong IT Skills (Essential)
Customer Service (Essential)
Excellent accuracy and attention to detail
Excellent record keeping
Ability to plan, prioritise workloads and meet deadlines.
The Package
- 4 weeks holiday + bank holidays + discretionary week off at Christmas
- Working alternative Saturdays
- Reward Bonus available depending on performance
- Digitised Practice Management Software
- Discounts on glasses, contact lenses and sunglasses
What the current team say: 5 star reviews include: “I have worked in optics for around 10 years and can honestly say this is the best employer around.”” A company that values both staff and patients! My work life balance is so much better and my day to day is so much happier.”
What their current customers say: “Amazing thorough Caring service” “Friendly expert advice” “would not hesitate to recommend”
So if you believe your career will benefit from joining a growing progressive practice working in a supportive environment with like minded colleagues who have shared values of ownership, going above and beyond and obsessive attention to customer care, then we want to hear from you!
There is no current vacancy for a practice manager.
Application Form
